Early Look: Touchless Survey Tech Launches at David Lloyd Leisure

Leading Global Provider of Customer Experience Solutions Unveils

AI-Powered Feature; Gestures Launches at David Lloyd Leisure

ENGLAND U.K. (October 14, 2020) – Avius, a leading tech company that provides real-time customer feedback solutions, today launched Gestures, a touchless AI-powered survey experience. The innovative technology has launched at David Lloyd Leisure, UK’s popular upscale fitness centre.

Gestures provides an easy touchless way to gather information from experience feedback surveys so businesses can ensure they are meeting and exceeding expectations for customers. To engage with Gestures, customers simply stand in front of a kiosk terminal, show a thumbs up for a good experience or a thumbs down to report a not so positive experience.

“David Lloyd Clubs are leading the way in providing safe facilities for all our members and staff. Now with the help of Avius Gestures, we can gather immediate, touchless feedback from our members so we can resolve issues quickly and provide a gold-standard experience,” added Mia Manson-Bishop, Member Experience Director, David Lloyd Clubs. “The fact that our members are able to let us know how we are doing without touching anything in the current environment is transformative, and the team at Avius and their swift innovation to provide Gestures to our Clubs helps us to keep listening to our most important voices, our members”.

For more information, please visit www.avius.com.


About Avius

Avius is the leading global provider of customer experience solutions, dedicated to helping its customers improve customer satisfaction and employee engagement. The company strives to improve business operations and the customer experience with the most innovative customer feedback technology for the private and public sector. To date, Avius’ solutions are in 27 countries with over 61M responses recorded from customers worldwide.